We absolutely loved our stay at this luxurious hotel! The location was perfect, as it was close to many bus stops and the bustling center of the 'old town'. This made exploring the city a breeze. The service was top-notch, with efficient room service and prompt housekeeping. We also appreciated the convenience of the grocery shopping service and the nearby shops and commercial services. The hotel staff went above and beyond to make our stay comfortable, offering a range of amenities like laundry service and an airport shuttle. The room itself was spacious and well-equipped, complete with ironing facilities, a mini-bar, and a cozy sitting area. We also enjoyed the private terrace, where we could relax and take in the city views. Plus, the free wi-fi in our room was a great added bonus. we had a fantastic experience and would highly recommend this hotel to anyone seeking enhanced comfort and quality services.

This place is an absolute gem! We would recommend it to everyone looking for a luxurious and pampering experience.

This hotel has a great location close to the centre of the 'old town', with many bus stops nearby. the room is clean and comfortable, with a good heating system. the breakfast is tasty and there are many options to choose from, as well as a nice lunch buffet for a reasonable price. the staff is friendly and helpful, with good English skills.

The shower in the bathroom doesn't have great water pressure.

I recently stayed at a hotel in this city for four nights and was thoroughly impressed. The room was spacious and clean with a comfortable bed and excellent heating. The hotel facilities were fantastic, including the quiet elevators and a restaurant with a brilliant lunch buffet, costing just a few dollars. Additionally, the staff was extremely polite and helpful, with many receptionists fluent in English. The hotel's location was also a plus, with several bus stops nearby and the old town and city center within walking distance.

For me, this hotel was ideal, and I had no negative experiences worth mentioning.

The Altyn Dala Hotel exceeded our expectations with its quiet ambiance, amazing elevators, and generous toiletry items. The English-speaking receptionists were a bonus, and the lunch buffet at the restaurant was exceptional at an affordable price. The clean room with a balcony and comfortable bed added to our pleasant experience.

Can't fault anything about it.

The hotel provides a comfortable and clean room. the friendly staff offers helpful service to guests. the location is ideal for visitors who need to be near key attractions and restaurants.

The noise level in certain rooms can be bothersome due to thin walls. the bathrooms are dated and in need of renovation.

During my Christmas stay, there were two things I truly enjoyed about this hotel: the free toiletries and the great location. The toiletries were not basic, they included high-quality soaps and shampoos. the hotel was located in a central area making it easy for me to navigate around and explore the city.

The room was not as clean as I expected it to be. The bed sheets were not properly cleaned and there were stains on them.